We’re Hiring

July 25, 2018

Junior IT Technician

Tustone Technical Services are currently looking to appoint a Junior IT Technician to join our busy service desk to support our portfolio of clients across Bedfordshire, Hertfordshire and London. A strong interest in IT would be essential and training will be given.

What will you be doing?

The successful candidate will become a member of our service desk which provides an outsourced IT department to our clients’ businesses and will carry out the following activities:

  • 1st line Helpdesk resolving basic problems associated with client operating systems, networks, software, hardware, printers etc. both remotely and onsite
  • Installation of new devices (Computers, printers etc.) at customer premises
  • Utilising of our ticketing system to manage tasks and workload
  • Adding, removing and changing of user accounts and user mailboxes
  • Server-side maintenance and routine checks

The candidate should have the following attributes:

  • Familiar with desktop operating systems (Windows 7, Windows 10)
  • A strong interest in IT
  • Confident telephone manner and customer facing skills
  • Helpful and friendly nature
  • Strong troubleshooting skills
  • A Full UK driving licence and own vehicle

Desirable but not essential:

  • An industry recognised IT qualification
  • Experience with server operating systems
  • Experience in a helpdesk or customer service environment

Some of our partners…

We partner with the leading providers of hardware, software and cloud technology, such as…

What our clients say…

Thank you to the Tustone team for always being there, for resolving our IT issues, making recommendations, and keeping our data safe.

Managed IT Support Services
Chartered Accountants based in Bedfordshire

A first class company that is run by dedicated IT professionals who strive to provide a fast and comprehensive service.

Network Infrastructure Services
Online Marketplace

Top team, extremely efficient & effective in what they do, would highly recommend.

Cloud Services
Estate Agency in Bedfordshire

Excellent, proactive support from a professional and approachable team.

Managed IT Support Services
Chartered Accountants based in Hertfordshire

Talk to us today

Contact us direct

By phone

Give us a call on 01582 240333

By email

Our sales team is available on sales@tustone.co.uk

By post

Tustone Technical Services Ltd
Unit E3 Basepoint Innovation Centre
110 Butterfield
Luton
Bedfordshire
LU2 8DL

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